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Legal

Privacy Policy

Who We Are

Bluemetrix (“we” or “us” or “our”) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Bluemetrix’s registered office is at 5th Floor, River House, Blackpool Business Retail Park, Cork, Ireland, T23 R5TF and we are a company registered in Ireland under company number 335879, and act as the data controller when processing your data.

Information That We Collect

Bluemetrix processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The types of personal data collected directly from you may include, without limitation:

  • Information used to communicate with you, such as name, title, company name, email address, telephone number, postal address
  • Information about your industry and areas of technical interest

We may also collect information relating to your use of our websites and responses to our emails through the use of various technologies.

Bluemetrix collects personal information directly from you when you interact with us through our website and online forms, including, without limitation, when you:

  • Register for a webinar, conference or another event
  • Sign up for our newsletter
  • Request a demo call
  • Request information or otherwise contact us via the “Contact Us” page

How We Use Your Personal Data

Bluemetrix takes your privacy very seriously and we will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and/or marketing, you are free to withdraw this consent at any time. We may use personal information we collect about you to:

  • Fulfil your specific requests
  • Provide you with information about our events, products and services
  • Send you our newsletter
  • Process accountancy tasks
  • Allow you access to our webinars

Webinars: The virtual event facility we use for our webinars includes a feature that allows audio and any documents and other materials exchanged or viewed during the session to be recorded. By joining a webinar, you automatically consent to such recordings.

Your Rights

You have the right to access any personal information that Bluemetrix processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will rectify any errors within 30 days and inform you in writing of the correction and, where applicable, provide the details of any third party to whom the data has been disclosed.

If for any reason we are unable to act in response to a request for rectification and/or data completion, we will always provide a written explanation to you and inform you of your right to complain to the Supervisory Authority and to seek a judicial remedy.

In certain circumstances, you may also have the right to request from the Company the erasure of personal data or to restrict the processing of personal data where it concerns your personal information, as well as the right to object to such processing. You can use the contact details below, or the Subject Access Request Form, to make such requests.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Bluemetrix use our third-party service providers and suppliers to provide services such as website hosting, administration, data hosting, data analysis, information technology and related infrastructure provision, email delivery, CRM (such as ActiveCampaign), and other similar services. However, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We share your personal information with our wholly-owned subsidiary, Bluemetrix Ltd.

Bluemetrix may share personal information as required by law or legal process, such as responding to a duly authorized and lawful request of a police or public authority (including to meet national security or law enforcement requirements), to enforce or protect the rights of Bluemetrix, when such disclosure is necessary or appropriate to prevent physical harm or financial loss as permitted by applicable law, or in connection with an investigation of suspected or actual illegal activity.

We will not use your personal information for a purpose that is materially different from the purpose(s) for which it was collected, without first asking your permission and giving you an opportunity to “opt out” of such use.

Transfers Outside the EU

Bluemetrix utilise some products or services (or parts of them) that may be hosted/stored in non-EU countries, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes:

  • Website hosting
  • Email servers
  • Marketing database

Therefore, when you use our website, send us an email or sign up to our newsletter, the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Bluemetrix to protect your data and comply with the relevant data protection laws.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Bluemetrix, however, as this information is required for us to provide you with our services, deliver your products or pursue our legitimate interests, we will not be able to offer some or all of our services without it.

Legitimate Interests

As noted in the “How We Use Your Personal Data” section of this notice, we occasionally process your personal information under the legitimate interests legal basis. Where this is the case, we have carried out a thorough Legitimate Interests Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests, ensuring that they are proportionate and appropriate.

We use the legitimate interests legal basis for processing contact information and have identified that our interests are sales, marketing and accountancy purposes.

How Long We Keep Your Data

Bluemetrix only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging a Complaint

Bluemetrix only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Cookie Policy

This is the Cookie Policy for Bluemetrix, Ltd, accessible from https://www.bluemetrix.com.

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or “break” certain elements of the site’s functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

  • Email newsletter related cookies: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Forms related cookies: When you submit data through a form such as those found on contact pages, cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies: In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties, including:

  • Google Analytics, to help us understand how you use the site and how we can improve your experience.
  • Third-party analytics used to track and measure usage of this site so that we can continue to produce engaging content.
  • Testing cookies, used from time to time while we test new features and subtle changes to how the site is delivered.
  • Google AdSense, which uses a DoubleClick cookie to serve more relevant ads and limit how many times a given ad is shown to you.
  • Social media buttons/plugins (including Facebook, X/Twitter and LinkedIn), which set their own cookies through our site, used according to their own respective privacy policies.

Contact Us

Bluemetrix
5th Floor, River House, Blackpool Retail Park, Blackpool, Cork, Ireland
+353 21 421 2223
info@bluemetrix.com